All posts in Hotels

Key Facts About Hotel Benchmarking

By blogger on

What is needed for the hotel management to optimize hotel performance? Perhaps, the first thing they need to know is what problems and weaknesses they have a moment. The next thing is to design strategy for future development. Yes, in a modern business world it is impossible to survive without having a comprehensive strategy. This is explained by a tough competition in the markets. Hotel industry is not an exception here. It is possible to say that the competition is even tougher in a hotel industry than in other business areas. Indeed, if business owners do not know where they are driving at it is very difficult to achieve positive results, especially if competitors and rival hotels are looking for a chance to wipe them out. Strategy is a protection method. A strategy is about dealing with problems even before they occur. Strategy helps and organization to focus on most important thing and problems both in internal and external environment. Use of a reliable and effective strategic management tool is a must for every company that wants to achieve success. Perhaps, you will not find a single hotel that is not happy to welcome guests. However, the hotel management wants that these guests will come back next time. In such a way hotel creates customer database which consists mostly of regular customers. It should be noted that Balanced Scorecard is so far the most effective strategic management tool used to drive strategy into action.

There is a very simple principle behind Balanced Scorecard. It consists of four categories: financial, customer, internal business processes, learning and growth. Each category contains key performance indicators, which are measures to be evaluated. KPIs represent critical success factors for various business aspects. Having found the right combination of key performance indicators, the hotel management will possess up to date information on current hotel performance. Choice of key performance indicators is the most important stage of Balanced Scorecard implementation. Every individual business has own indicators, and hotel is not an exception here. Lets review a couple of key performance indicators that are widely used in hotel benchmarking.

Occupancy % of rooms. This indicator will demonstrate efficiency of marketing and advertising campaign. If hotel has 100 rooms and only half of them are regularly occupied, such a hotel will most certainly suffer losses because of expenses for maintenance of all rooms. Evaluation of this indicator will help optimize hotel performance and its booking policy.

Average cleaning costs per room. This KPI is related to the first one since all rooms have to be cleaned and maintained while not all of them are regularly occupied by guests. This indicator will help top management of a hotel optimize cleaning costs and introduce some measures that will save costs.

Average length of stay per guest. This indicator will help top management figure out what services guests would need during their stay and for how long (on average) rooms have to be clean. If guests stay mostly for several nights they would need additional services.

Ayala Land Inc. Hotels And Resort Hotels

By blogger on

Hotels have played a key role in increasing a countrys tourism, particularly with the Resort types of hotels which can offer luxury facilities with full service accommodations and amenities that tourists can enjoy.

In the Philippines, a number of hotels and resort hotels had also gained a lot of popularity among tourists. And some of these are owned by the countrys largest and most successful real estate development corporation, Ayala Land Inc.

Ayala Land Inc.s Hotels and Resort Hotels
There are a number of popular resorts and hotels that Ayala Land Inc. had developed which had made significant improvement to Philippines tourism industry. Some of their most notable hotels and resort hotels are the InterContinental hotel in Manila, the Cebu Marriott, the Kukun Hotels, as well as the many resort hotels found in El Nido.

The InterContinental Hotel
According to Ayala Land Inc., the first luxury hotel that was established within the countrys premier business district is the InterContinental Hotel.

InterContinental Manila has become a symbol of pride and prestige in Makati City. Delivering the expertise of the worlds first international hotel brand to the country, InterContinental Manila harmoniously blends the companys global standards with a distinctive local flair.

The hotel was designed by National Artist Leandro Locsin, and is strategically located beside the districts best shopping and entertainment centers.

The Cebu Marriott
Cebu Marriott is considered as one of the best signature hotels found in Cebu. It offers the best and ideal location for business or leisure travel.

Centrally located in the citys premier business and cultural district, the luxury hotel sits right beside Ayala Center Cebu, widely regarded as the best shopping and entertainment enclave in the city.

Kukun Hotels
The Kukun group of hotel Philippines is operated by Ayala Land Hotels and Resorts Corp. Kukun vigorously pursues Ayala Lands best-in-class product and service standards with a new hospitality conceptthe urban lifestyle hotel.

El Nido Resort Hotels
There are three popular resort hotels found in El Nido that was established and developed by Ayala Land Inc. to complement the beauty of the province. These are the Minoloc, Lagen, and Apulit.

The Minoloc is located within a protected marine reserve. It is considered a sanctuary and hideaway for travelers looking for fun amidst a spectacular natural backdrop.

Lagen, on the other hand, is found in an island in El Nido which offers lush forests and calm, shallow lagoon. The resort offers a stunning view of Bacuit Bay and the El Nido sunset.

Apulit is found within a pristine cove blessed with a wide expanse of white-sand beach, the resorts dramatic location reveals 10 diving spots, a wealth of flora and wildlife, colorful tropical marine species, and stunning natural vistas.

World Class Hotels Near Chennai Airport

By blogger on

Chennai is often termed as the cultural capital of India for its deep-rooted traditions and long heritage. Today this buoyant metropolis is a blend of the old and the new, the traditional and the modern. One can find number of good cheap hotels in Chennai with all basic amenities such as a telephone, an alarm clock, a television, a safe, a mini-bar with snack foods and drinks. They offer a regal combination of royal ambience and contemporary world class luxury, with a touch of softness and indulgence. The hotels of the city of Chennai provide quick and crisp service for smart travellers seeking hassle-free and contemporary experiences. They provide an array of standard facilities, remarkable services and homely comfort to its guests. The hotel with its intricate design, modern and traditional design creates a unique in-room experience. Business centre with all mega features such as wi-fi, internet, fax and photocopy, video conferencing etc makes your trip surely convenient and successful.

The state of the art facilities of the Hotels near Chennai Airport blend style and comfort to create a memorable event. The easy connectivity to the airport and accessibility to the major corporate offices makes it a popular location for business traveller. A unique blend of conventional and modern thoughts, the hotel is surely a surprise package for travel lovers. Keeping in mind the number of tourist visits the city in a day the staff of hotels are all well behaved and trained. Visitors from far off places are overwhelmed by the warm and pleasant service they receive at the hotel. Few of the hotels have shopping facility displaying special antique, cultural items, handicrafts for gift purpose. The dining options at the hotel provide a great opportunity to savour cuisines from around the globe. The hotels of the city of Chennai provide quick and crisp service for smart travellers seeking hassle-free and contemporary experiences. They provide an array of standard facilities, remarkable services and homely comfort to its guests. The hotel with its intricate design, modern and traditional design creates a unique in-room experience. Business centre with all mega features such as wi-fi, internet, fax and photocopy, video conferencing etc makes your trip surely convenient and successful.

Hotels with good infrastructure and efficient service are easily available across the city within the reach of the tourists. The hotel with its artistic ambience will surely enchant you all through your stay. There are various Ayurveda spa and resort offering an array of spa treatments for the much needed holistic inner peace. Cheap hotels in Chennai also offer facilities like baby sitting, currency exchange, direct dial STD/ISD, and a mini-bar making your trip cherished in true sense. Once you enter the hotel you will be experience the limitless hospitality, the premium characteristics of the hotel. There are various types of guest rooms and suites which allows the valued guests a choice to suit their taste. Hotels near Chennai Airport boasts of world class facilities and amenities that ensure guests of a relaxing and comfortable stay. With cosy accommodations and super warm hospitality, the stay at the hotel will be surely worth remembering.

Hasten Luxury Beds In Hotels Worldwide

By blogger on

The Hastens Luxury Bed is a sign of prestige and self-indulgence wherever it is found. Hastens Beds are the selected beds of the Swedish Royal Family, and are made in Sweden. Every luxury mattress is hand-sewn of all non-synthetic cotton, wool, flax, horsehair with boxes of naturally grown Swedish Pine.

Horsehair is felt to be the proprietary ingredient in the all natural mattress. The horse hair gives springiness, and is resistant to dust mites. Horsehair also carries away water vapor without synthetic fibers. There is no PU foam which exudes gases poisonous to many people. Every coil is made of Swedish steel, and is individually hand encased in a pocket. Coils are not connected, thus giving the most hold for each part of the body.

Hast is Swedish for horse, and the crest give witness to the manufacturer`s 1852 origins as a saddle making company. Saddles were cushioned with horse hair, and back then it was understood that horse hair stuffing made the best beds. Before long Hastens was manufacturing a some special order all natural mattresses. These standards are more valued in the present decade, and Hastens is the first mattress maker to receive the Swan Environmental Award.

Customers who swear by Hastens luxury mattresses are often those with sciatica. Around the globe, pleased users attest to receiving a full eight hours sleep on Hastens Beds if all separate brands have failed to provide them nightly comfort.

Hastens sell for between $3000 and $54,000 US dollars, clearly putting them in a class by themselves. Prestige seekers are happy to tell that they spent a night on one at a hotel, which of course will also be high-class. People who may be seriously considering ordering a Hastens Bed might desire to rest on one for several evenings prior to deciding on such a expensive buy.

Hastens offers a 25-year warranty on their beds. This makes them attractive to inns who must continually buy new beds which is subject to every day use which often approaches improper use.

Inns in urban areas across the globe have rooms with Hastens Luxury Beds. Austria, Salzburg, Hotel Salzburg
Belgium, Antwerpen, Qbic Hotel Antwerpen
Belgium, Haasrode, Hotel De Rode Haas
Czech Republic, Prague, ICON Boutique Hotel
Denmark, Bornholm, Melsted Badehotel
Denmark, Esbjerg, Hotel Hjerting
Denmark, Skagen, Hotel Plesner
Denmark, Vejle, Comwell Kellers Park
Denmark, Aarhus, Best Western Hotel Oasia
Finland, Kuopio, Sokos Hotel Puijonsarvi
Italy, Albergo, Ville di Corsano (SI)
Italy, Albergo, Residenza Villa Giuncheto
Netherlands, Amsterdam, Qbic Hotel Amsterdam
Netherlands, De Koog, Hotel Greenside
Netherlands, Haarlem, Hotel Stempels
Netherlands, Lattrop, Hotellerie De Holtweijde
Netherlands, Maastricht, La Bergre Hotel
Netherlands, Mechelen, Hotel Hoeve de Plei
Netherlands, Vlieland, Badhotel Bruin
Norway, Alta, Park Hotell Alta
Poland, Krynica Zdroj, Hotel SPA Dr Irena Eris Krynica Zdroj
Poland, Wzgorza Dylewskle, Hotel SPA Dr Irena Erls Wzgorza Dylewskle
Spain, Barcelona, Hotel Ibai
Spain, Marbella, Marbella Club Hotel
Sweden, Gotland, Furillen
Sweden, Goteborg, Clarion Collection Hotel Odin
Sweden, Karmansbo, Karmansbo Herrgard
Sweden, Mariefred, Gripsholms vardshus
Sweden, Riksgransen, Hotell Riksgransen
Sweden, Stockholm, Best Western Premier Foresta Hotel
Sweden, Stockholm, Kallfors Hotell
Sweden, Tallberg, Akerblads Hotell & Gastgiveri
Sweden, Varberg, Varbergs Kurort & Spa
Sweden, Are, Hotell Fjallgarden
Switzerland, Zurich, Hotel Kindli
United Kingdom, London, Blakes Hotel
United States, Chicago, Illinois, The Peninsula Chicago
United States, Los Angeles, California, Hotel Bel Air
United States, Phoenix, Arizona, Biltmore Resort & Spa
United States, Seattle, Washington, Hotel Andra

Measuring Efficiency With Hotel Management Indicator

By blogger on

Hotel managers have the heavy task of supervising the entire hotel which includes a great deal of activities including hotel administration, marketing, accounts, housekeeping, and management of food and beverage, catering and preservation and front office supervision. With all the tasks assigned to you, you will definitely need all the help you can get from your employees as well as the hotel management tools that you can find. Among those that can aid you here is the hotel management indicator. This is better known as the hotel KPI or the key performance indicator, which assists managers in determining which processes are doing well and which are not. Aside from that, this keeps track of the efficiency of the employees, the behavior of the customers and the productivity of the hospitality business.

The hotel business world is a competitive arena so you cannot afford to let your guard down. One day, your rivals might come up with an idea that will take your clients away from you. Thus, you should always put your best foot forward especially when making decisions. You cannot make the right choices if you do not have the information wherein you will be basing your judgments upon. This is why you need the hotel management indicator.

There are hundreds and thousands of manage hotel performance indicators that you can use as of today. Depending upon your goals, your main focus and your strategy, you should be able to narrow down the number of your hotel KPI into five or less. This way, it will be easier for you to monitor the health of your company through the use of the hotel management indicator. For instance, if your main goal is to measure the efficiency of your hotel revenue management scheme, you can utilize indicators such as the REVPAR (room revenue per available room), the total revenue per available room or TREVPAR, the total profit per customer, the gross operating profit for every available room, the REVPAM which is also known as the revenue acquired from conference and banqueting per available square meter and REVPASH that pertains to the revenue from the food and beverage for every available seat and hour.

Now if your main concern is the staff or the employment, there are a number of manage hotel performance indicators that you can exploit including the percentage of wage cost, the percentage of the total labor cost, the total labor hours and the sick days of leave taken by the employees. Another example is when you have an onsite restaurant. You can use hotel management indicator like the total sales for every customers, the number of customers per day, the seating efficiency, the basket analysis and even the strike rate.

The results that you have obtained upon monitoring the performance of your hotel through the use of the KPIs can be used to make smart decisions. You can also utilize them to improve your performance and avoid problems in the future because of early detection. Compete in this cutthroat hotel business world with the confidence that will aid you in vying for reputation and prominence.